As we cant see the whole bill when previewing invoices before publishing its really difficult to make sure you have entered the correct date for the DD collection when collecting extras separately to the Fees. It then falls to IFinance to come in and reverse the bill run on our behalf so we can re run it
Hi Anne,
Sorry I am not sure what you mean, could you provide us with some more information on this and if possible a real world example?
Regards
Joe