Ideas

Rather than having to contact your account manager - why can't a client check the balance of their credits within the system? This would be much more time efficient

We would like to be able to create a dashboard that is relevant to our different groups of staff.

When trying to send a single Notification nearly all the devices are called iPhone or such like and there is no way to tell them apart. If the devices could have a name allocated to them thats shown in the device list this would be very helpful.

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...

Is it possible to get a report of users by useage of the portal, I am constantly short of Licenses, and need to see user useage. To make sure the more active users keep their license, and also to see if I still need so many licenses

'User List View' lets you filter the type of user accounts shown, but there is no way to view which users have 2FA enabled without going through the users 1 by 1. (or writing an SQL query that looks up blnTwoFactorAuthenticationEnabled = '0' in th...

When creating users like Parents or Pupils, it would be great to be able to filter by Never logged in. Even better, if once filtered, you could then output as a list.

The current flow for emails on iSAMS is that iSAMS prepares the email and submits it to MailBee.NET, an internal coding framework for sending emails out. MailBee.NET then dials out to Sendgrid/whatever server is configured, which is the SMTP serve...

Even the batch is in queue to send but not successfully sent yet. Are there anyway to stop those batch?

Please, set up periodical reminders to schools' staff to respect data retention periods, to review, update and erase unnecessary information or files.