Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal
Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?
Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...
Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)
Add granular permissions to External Exams Manager
Now that flexible exam access arrangements can only be added and edited in the External Exams Manager module, please can iSAMS create a more granular permissions structure within the module so that we can restrict user access to only the Candidate...
While the new list is improved, it is still not user friendly and leaves out a number of 'options' we allow for/have notes on. There is no JCQ guidance on restricting what we can use at our centre as an aide memoire - can the list become a global ...
Request to Merge Exam Cycles for Management Purposes
We are currently using two External Exam cycles, each associated with a different exam board:
Pearson
AQA
We would like to have the option to merge these two cycles so that we can manage both together more efficiently — for example, when cre...
See support ticket 753447 We've recently started using Exam Screen to display the necessary information in exam rooms. An invigilator spotted that during a 1h45m exam, a pupil with 25% extra time was shown as getting 26 minutes on the paperwork pr...